capsoft software firm delivering exceptional customer experience

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Capsoft Software Firm Delivering Exceptional Customer Experience

08, February – 2015

Capsoft LLC is one of the leading established businesses. The organization is a software accessing firm focusing in the software products, services and support. The quality time and cost are the best and well known dimensions for any organization to reach the typical business processes and benchmark the different metrics. Capsoft is maintaining a higher reputation in different segments of its operations.
The enterprise has partnered with the best brands in the market to deliver effective solutions that are designed to analyze the business challenges of end-customers. We have the best customer service team which includes certified pre-support and post-support engineers. Our main motto is to understand the customer needs and accordingly provide the best offers as per their requirement. We have a dedicated marketing team which allows the customer to stay updated with our latest products and services and the activities.
To design and deliver successful strategy for a business, it’s very important to know who your target customer is. Defining the detailed information about your current customers is very important so you know “where to go to find “our destination and success is the theme that we follow. Our Main Target customers are MEP contractors, Construction Companies, End users, IT and Telecom companies.
We are the Authorized partners of Microsoft, IRIS Card, and NERO who are our featured products. We deal with accounting software’s such as Sage 50, Quick books and Tally.ERP 9. Norton, Kaspersky, Symantec, ESET, Quick Heal, Avira Trend Micro and McAfee are the security software’s that we are the best dealers of. The designing software’s that we deal with are Adobe, Coral DRAW and ZWCAD. The Autodesk and PDF software’s that we specialize in are Auto CAD, 3D Max, Nitro PDF and Nuance Power PDF Standard.
Capsoft is proud to announce that we have recently partnered with Apple. We are an Authorized Apple Resellers. Capsoft displays an extensive product range that covers from design studio to cutting edge video editing. It offers complete palettes in high speed monochrome and color printing. We have the best corporate solutions for mobile computing; customers span industries such as animation, E-publishing, advertising agencies, design houses, audio & video studios, jobbers and signage houses, pre-press and offset houses, pharmacy and manufacturing companies, software companies and BPOs’.
4Ps of a business approach is the marketing strategy we follow till date. We introduce products which perfectly blend with the region and marketing. We trade our Products in the best Price by offering various kinds of seasonal offers and promotions so that our customers are delighted and satisfied.
Mrs. Tejinder Kaur Managing Director, of Capsoft narrated about the company and said that the core strength of Capsoft is its highly motivated sales and support force. Dedicated corporate pre-sales team works with Media and Architecture sectors understanding the technology needs and serve them with innovative and enhanced solutions. The inbuilt quality control systems implemented ensure that service calls are kept to a minimum. Capsoft is proud of the best after sales service. Every member of the Capsoft chain who responds to a service call is trained to serve promptly and efficiently.
“When we deliver the best that we have in our first impression to our clients, we retain them forever”
Cap soft – About us
Capsoft is a very enduring software consulting firm primarily specializing in the software products, services and support for mid- to large-sized companies across the UAE from the past 23 years. The organization was established in 1990 and since then it takes the lead in setting new business directions, partnerships, policies or procedures. The finest sales and presales team ensures that the workforce understands and implements the statistic “how their work relates to the accurate business mission”. The team emphasis acts to align own entity’s goals with the strategic direction of the business which encourages huge database and extensive relationships with our valuable customers. Our Respectable relations with Resellers & Integrators for software supply inspires the business latitude to make decisions in their own sphere of work. We are the master providers of software solutions for Security, Designing and Accounting and also expertise in rendering MS Office solutions. In the recent times we are also proud to become the authorized dealers for Apple software and hardware merchandise. Capsoft LLC is headquartered in Dubai with operation spread in UK, Middle East, Africa region and GCC countries.